Faq

General

  • How can I invest with saturn-mining.net ?
    To make a investment you must first become a member of saturn-mining.net hyip. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
  • Where is SATURN-MINING LTD registered?
    Our company is headquartered at - 78 Abbeville Road, Clapham, London, United Kingdom, SW4 9JN Neptune-Mining company registration number:12547881
  • Which e-currencies do you accept?
    We accept PerfectMoney,Bitcoin,Payeer,litecoin,ethereum,dogecoin. e-currencies.

Accounts

  • How long does it take for my deposit to be added to my account?
    Your account will be updated as fast, as you deposit.
  • How can I change my e-mail address or password?
    Log into your saturn-mining.net account and click on the "Account Information". You can change your e-mail address and password there.
  • What if I can't log into my account because I forgot my password?
    Click forgot password link, type your username or e-mail and you'll receive your account information.
  • Does a daily profit paid directly to my currency account?
    No, profits are gathered on your saturn-mining.net account and you can withdraw them anytime.
  • Can I Make More Than One Account?
    No,you can make only one account to invest. Anyone caught making multiple accounts will get suspended from our company permanently
  • How do you calculate the interest on my account?
    Depending on each plan. Interest on your saturn-mining.net HYIP account is acquired Daily, Weekly, Bi-Weekly, Monthly and Yearly and credited to your available balance at the end of each day.

DEPOSITS

  • Can I do a direct deposit from my account balance?
    Yes! To make a deposit from your saturn-mining.net HYIP account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.
  • Can I make an additional deposit to saturn-mining.net HYIP account has been opened?
    Yes, you can but all transactions are handled separately.
  • Will you add more payment processors?
    Yes, we will consider to add Advcash, Bitcoin cash, Dash, Eos etc when the project is more stable..
  • What price do you use for Bitcoin,Ethereum and Litecoin?
    We use bitstamp.net price for Bitcoin, Ethereum and Litecoin when you deposit or withdraw.
  • When the deposit should be activated?
    PerfectMoney and Payeer deposits are credited to your account instantly. Bitcoin,Ethereum,Litecoin deposits will be credit to your account after 3 confirmation.
  • May I create a deposit from my account balance?
    Yes. In order to make a deposit from your account balance you need to select 'Spend funds from account balance' on 'Make Invest'page in your Member area.
  • May I have several deposits at the same time?
    Yes, sure you may have as many deposits as you want.
  • Do you have any limits for an investment amount?
    The minimum investment amount is only $10 and the maximum amount is $100000 per transaction. But please pay attention that you have as many deposits as you want. So there is no maximum for your investment portfolio.

WITHDRAWALS

  • How can I withdraw funds?
    Login to your account using your username and password and check the Withdraw section.
  • How fast will my withdrawal be processed?
    Withdrawals are processed instantly, We will do everything possible to reduce awaiting time of our clients.
  • I request a withdrawal some time ago, but it does not come yet, why?
    Withdrawals are processed instantly, but if the withdraw meet payment processors issue, server or technical problem or some other issue, it can take up to 48 working hours. If your withdrawal is pending more than 48 hours, please contact our support service and we will check your issue.
  • What is the minimum sum for withdrawal?
    The minimum withdrawal by Perfectmoney, Payeer is $0.1; Bitcoin, Litecoin and Etherem the minimum withdrawal is $5.
  • Do you charge hidden fees for withdrawal?
    No, we don't have any hidden fees.

referral

  • Do you have a referral program?
    Yes.Our company offers 3 levels of referral commissions - 3% commission for every deposit that your direct referral makes from external payment processor, 2nd level commission is 1%, 3rd level is 1%.
  • Should I have an active deposit to participate in the Referral program?
    No,it is not necessary.
  • What is the referral commission for representatives?
    Our company offers 3%-1%-1% ref commission for our representatives. To be our representative, you need to have an active deposit with mini $10. The details about representative program will be announced later.
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